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In today’s litigious environment, starting any service, repair, or construction job without a written contract is a major risk.
Clear agreements set expectations, reduce disputes, and help your insurer defend you if a claim arises. A signed contract protects your business,
your client, and your reputation.
A contract turns expectations into facts. It documents scope, price, and timelines, and it creates a record that limits
misunderstandings. If a disagreement arises, a signed agreement gives you evidence your insurer and, if needed, a court can rely on.
Recurring services (e.g., pool care, landscaping, HVAC maintenance) can feel “intangible,” which makes expectations subjective.
Put clear terms in writing so both sides know what’s included and what’s not.
| Clause | Purpose | Example |
|---|---|---|
| Scope of Services | Sets expectations and limits | Weekly clean, brush, chemistry balance; filter replacement excluded |
| Schedule | Avoids missed service disputes | Every Wednesday, no service Thanksgiving week |
| Billing & Payments | Creates billing transparency | Invoice on the 20th; due on the 1st; $15 late fee after the 10th |
| Liability & Indemnity | Protects against uncontrollable loss | Client holds company harmless for pre-existing issues |
| Signatures | Makes agreement enforceable | Client and contractor sign and date before service |
If a client asks for additional services (e.g., pool drain, acid wash, tile cleaning), write a separate, signed agreement.
These tasks often add risk. Include indemnity and hold-harmless language, the price, the schedule, and any specific site prep
the client must handle (e.g., water level, access).
Do a walk-through and document conditions before you start. Take photos of pre-existing cracks, stains, leaks, faulty
GFI protection, and any hazards. Send written recommendations and keep the email trail. This record can prevent blame for
conditions you did not cause and helps your insurer validate your position if a claim is filed.
For installations, remodels, or construction, put every detail in the contract: materials, brands, colors, labor,
milestones, and final inspection criteria. If the client requests a change mid-project, issue a written change order and get it
signed before proceeding. This is the simplest way to prevent “wrong tile,” “wrong pump,” and “missed deadline” disputes.
Clear paperwork lowers the chance of disputes and improves claim outcomes. Without documentation, you may face deductibles,
denied coverage, premium increases, or out-of-pocket remediation. Homeowners get clarity on what they’re buying; contractors
get predictable workflows, better cash flow, and stronger defenses if something goes wrong.
Looking for industry-specific guidance and practical resources?
Visit California Pool Association Resources section for best practices, contract tips, and professional support designed to keep your operation protected and compliant.