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Chris Walters is the President and Co-Founder of California Pool Association. A Business Administration graduate of Humboldt State University, Chris is a seasoned sales manager and designated Commercial Lines Coverage Specialist. He brings with him over 15 years of experience, successfully building sales teams in the insurance industry. During his career, Chris has helped thousands of families and businesses protect their investments. Among his accomplishments, he notes his success in building successful sales teams, lasting relationships and his family, as the greatest.
Chris is a husband and father of two beautiful girls. He loves golfing, entertaining, traveling and working hard to accomplish both business and personal goals.
chris@capoolassociation.com
Pat Grignon is the Vice President & Co-Founder of California Pool Association. Pat has over 15 years of experience as an insurance executive and licensed insurance agent. He holds a bachelor’s degree in Business Administration with a minor in Economics and maintains a designation as a Commercial Lines Coverage Specialist (CLCS). Pat was asked to help created a solution for an industry that was overpriced and undeserved at the time. Since then, In his current role he has utilized his experience to help pool service companies maximize their protection while improving their bottom line.
pat@capoolassociation.com
Norma Villafranca is a VP Los Angeles/Central California at California Pool Association. Her career in the insurance industry goes back to 2008. Before joining California Pool Association in 2016, she served as an Office Manager, quickly moving up to become District Manager and Area Project Manager for one of the largest personal lines agencies in the country. Norma is exceptionally well-respected, not only for her excellent customer service and high ethical standards but for being an honest, hardworking ally for her customers. The majority of her new clients are referral-based, being recommended by satisfied customers. She is never too busy to help and will do absolutely everything in her power to ensure a great experience.
On her time off, she enjoys spending time outdoors, camping and hiking with her family.
info@capoolassociation.com
Gustavo Marquez is a Commercial Account Manager Team Lead at CPA. An insurance veteran, Gus has over 10 years of experience working in the insurance Industry. He started with a primary focus on personal lines working for one of the largest independent agencies in the nation. Throughout his tenure he managed multiple locations in the greater Los Angeles area and has successfully built several teams of top level agents.
Gustavo joined CPA in 2017 and switched his focus to commercial lines of insurance. He takes a wealth of knowledge into his current role, along with unique problem solving skills he’s learned through his years of experience. Gus knows how critical it is to provide the highest level of quality and care to meet all of his client’s business insurance needs.
On his time off, you can probably find Gustavo at the movie theater, reading a good book or exploring the natural wonders in his city.
info@capoolassociation.com
Fatima Gomez is a Commercial Account Manager Team Lead at CPA She joined CPA in 2019 and has been in the insurance industry for over 12 years, helping customers on their commercial insurance needs.
On her time off, Fatima enjoys spending time with her kids, crafting, and hiking.
info@capoolassociation.com
Jasmine Cordova is a Senior Commercial Lines Insurance Specialist at CPA. A Certified Pharmacy Technician, Jasmine has grown with insurance around her, with both of her older sisters being veterans in the insurance industry. She decided to follow the example of her sisters and join the insurance industry. Jasmine enjoys helping clients with their commercial insurance needs, focused on long-term relationship building as well as excellent customer service. She has high aspirations in the insurance industry and her goal is to be better every day.
On her time off, Jasmine enjoys hiking and the outdoors.
info@capoolassociation.com
Jacqueline Olivares is a Commercial Insurance Specialist at CPA. Jacqueline started in the insurance industry right after high school, however insurance runs in the family. Jacqueline’s mother and her two aunts are insurance veterans, with years of experience in the business and are willing and happy to help Jacqueline in her professional growth.
A promising talent with a bright future, she is in the process of furthering her education while becoming involved in all things insurance, allowing her to gain more knowledge to pass on to her clients.
On her off time, Jacqueline enjoys spending time with her family, including her 2 dogs Toby and Max. She also enjoys going to the gym, traveling, and exploring the world.
info@capoolassociation.com
Bryan Funes is a Commercial Insurance Specialist at CPA. Bryan started in the insurance industry in 2021 with Global Guard Insurance. During his time there Bryan was one of their top salesmen/producers in personal lines and when he joined CPA he switched to commercial lines.
All of Bryan’s work experience has been related to customer service and he prides himself in his work ethic and his strong personality that allows him to provide excellent customer service.
In his off time, Bryan enjoys playing or watching soccer and working on cars. Bryan also went to Cerritos College and enjoys expanding his knowledge in finance and computer science.
info@capoolassociation.com
Eduardo Hernandez is a Commercial Insurance Specialist at CPA, joining CPA in November 2022. Eduardo attended Cerritos College for pharmacology and computer science. He worked at UPS for two years and served on the safety team. His responsibilities there included informing and educating coworkers about possible safety hazards, which he believes will help him as he finds risk management solutions for his clients. In addition, he has prior experience working in the customer service industry, which has led to his excellent customer relations. Eduardo ensures that his clients’ business insurance needs are met with the highest level of quality and attention.
In his time off, he enjoys going out to play billiards and on weekends, he loves going out and playing disc golf.
info@capoolassociation.com
Tyler Console is a Commercial Insurance Specialist at CPA, joining CPA in November 2022. Tyler attended Cerritos College to study Accounting and Business. He has experience in the insurance industry prior to CPA and believes that building good rapport and fulfilling what the customer needs is a good foundation to good customer service.
In his free time, he enjoys playing disc golf, billiards, and working on cars.
info@capoolassociation.com
Isidro Galindo is a Commercial Insurance Specialist at CPA, joining CPA in May 2023. Concurrently, he is pursuing his degree in Computer Science at Cerritos College. Prior to joining CPA , Isidro worked in the service department of Kia of Cerritos, where his main responsibility involved providing exceptional customer service. Isidro would offer valuable information on various services and emphasize their significance in maintaining and enhancing customers’ vehicles. Isidro’s strengths include a strong work ethic, adaptability, amiability, and a competitive spirit.
In his free time, Isidro enjoys engaging in soccer, both as a player and a spectator with his friends. Additionally, he finds pleasure in going on hikes with his companions, relishing in the beauty of nature.
info@capoolassociation.com
Felipe Flores is a Commercial Insurance Specialist at CPA. He joined the team in 2022. Felipe is new to the insurance industry. He believes that customer service is vital to success in any business. He brings that with him and plan to translate into his new journey.
Family is very important to Felipe as it is to many, CPA provides a family feel which he truly enjoys.
On his time off, Felipe loves to hike and try new foods. He is also a huge, fitted hat collector. He plans on travelling the world and seeing it for himself.
info@capoolassociation.com
Daisy Perez is a Commercial Lines Account Manager at CPA, joining CPA in November 2022. Her hard work and focus paid off when she was able to graduate high school a year early, and she intends to bring that same attitude to her work in the insurance industry. Daisy previously worked before joining CPA. Daisy is new to the insurance industry, but her goal at CPA is to give her best. One of her assets is that she is a cheerful person who enjoys getting to know new people.
In her time off, she loves spending time with her family and friends. Daisy also enjoys music because it calms her down and makes her happy.
info@capoolassociation.com
Marleen Rodriguez is a Commercial Lines Account Manager at CPA , joining CPA in November 2022. She graduated from high school in 2019 and attended Long Beach City College. Marleen is new to the insurance industry, but she is motivated to fulfilling her client’s needs.
In her free time, she loves to go to the gym and maintains active near nature.
info@capoolassociation.com